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Website Terms

Last Updated: October 26, 2026

1. Introduction

Welcome to ServiceQuoteHQ.

These Terms and Conditions (“Terms”) govern your access to and use of the ServiceQuoteHQ website, software platform, features, and related services (collectively, the “Services”).

Throughout these Terms, “ServiceQuoteHQ,” “we,” “our,” and “us” refer to the ServiceQuoteHQ service provider. “You,” “your,” or “user” refers to any individual, business, or organization accessing or using our Services.

By accessing our website or using our Services, you agree to these Terms. If you do not agree, you should discontinue using the website and Services.

2. About ServiceQuoteHQ

ServiceQuoteHQ is a business software platform designed to help service companies organize service quotations, customer information, maintenance activities, and related operational workflows.

Depending on the features available to your account, the Services may include:

  • Service quotation creation and management.
  • Customer and business record management.
  • Preventive maintenance planning and scheduling.
  • Equipment and service record management.
  • AI-assisted or conversation-based information capture.
  • Reporting, dashboards, and operational insights.
  • Related tools and integrations.

Available features may vary by subscription, account configuration, product version, or service arrangement.

3. Eligibility and Business Use

You must have the legal capacity to agree to these Terms to use our Services.

If you access or use ServiceQuoteHQ on behalf of a business or organization, you represent that you have the authority to bind that organization to these Terms.

You agree to use the Services only for lawful business purposes and in accordance with applicable laws and regulations.

4. Account Registration and Security

Certain features may require you to create an account or receive authorized access through your organization.

You agree to:

  • Provide accurate and current information when required.
  • Maintain the confidentiality of your login credentials.
  • Use appropriate security measures to protect your account.
  • Restrict access to authorized personnel.
  • Notify the appropriate service administrator if you suspect unauthorized access.
  • Take responsibility for activities performed through your account, to the extent permitted by applicable law.

You must not share credentials in an unauthorized manner, attempt to access another user’s account, or circumvent account permissions.

We may restrict, suspend, or terminate access where reasonably necessary to protect the platform, users, or legitimate business interests, subject to applicable law.

5. Acceptable Use

You agree not to:

  • Use the Services for illegal, fraudulent, or misleading activities.
  • Upload malicious software, harmful code, or unauthorized content.
  • Attempt to gain unauthorized access to our systems or infrastructure.
  • Interfere with the security, availability, or operation of the Services.
  • Reverse engineer, decompile, or attempt to extract source code except where applicable law expressly permits it.
  • Copy, resell, sublicense, or commercially exploit the Services without authorization.
  • Use automated methods to access the platform in ways that exceed permitted usage or compromise its operation.
  • Submit content that infringes the rights of another person or organization.
  • Misuse AI-assisted features to generate or process unlawful, deceptive, or harmful content.

We may investigate suspected violations and take appropriate action to protect the platform and its users.

6. Service Quotations and Estimates

ServiceQuoteHQ may provide tools to create, organize, review, and manage service quotations or estimates.

You acknowledge that:

  • Quotations are based on the information entered or provided by users.
  • You are responsible for verifying pricing, quantities, labour estimates, taxes, materials, and other commercial details.
  • Draft quotations may require review and approval before being shared with customers.
  • A quotation generated through the platform does not automatically constitute a binding contract unless it is accepted and becomes binding under the applicable agreement and law.
  • Final pricing, scope of work, warranties, payment terms, and delivery commitments remain the responsibility of the relevant service provider.

ServiceQuoteHQ does not guarantee the accuracy or completeness of information entered by users or third parties.

7. Maintenance Planning and Equipment Information

The Services may support maintenance schedules, equipment records, service histories, and related operational activities.

You are responsible for verifying the accuracy of maintenance information and ensuring that work is performed by appropriately qualified personnel.

ServiceQuoteHQ is a software tool and does not replace professional inspections, technical judgment, manufacturer instructions, safety procedures, or applicable industry standards.

You remain responsible for determining appropriate maintenance intervals, assessing equipment conditions, and addressing safety-critical issues.

8. AI-Assisted Features

Certain features may use artificial intelligence, automated processing, voice input, chat interfaces, or similar technologies to assist with information capture and business workflows.

AI-generated or automatically extracted information may contain errors, omissions, or incomplete interpretations.

You agree to:

  • Review AI-generated quotations, summaries, recommendations, and extracted information before relying on them.
  • Verify important figures, customer details, technical specifications, and service requirements.
  • Avoid relying solely on AI outputs for safety-critical, legal, financial, or other high-impact decisions.
  • Ensure that information submitted to AI-assisted features may lawfully be processed for the intended purpose.

AI-assisted functionality is provided to support your work, not to replace human review, professional judgment, or required approvals.

9. Customer Data and User Content

You retain your rights to the business information, documents, records, and other content that you lawfully submit to the Services (“User Content”).

You are responsible for ensuring that you have the necessary rights and permissions to submit, store, process, and use such content.

You grant ServiceQuoteHQ the limited rights reasonably necessary to host, process, display, transmit, and otherwise handle User Content for the purpose of providing, securing, and maintaining the Services.

We will handle personal information in accordance with our Privacy Policy and applicable data protection requirements.

You must not upload confidential information, personal information, or third-party data unless you have the necessary authority and legal basis to do so.

10. Privacy and Data Protection

Your use of the Services is also subject to our Privacy Policy, which explains how information may be collected, used, stored, and shared.

We take reasonable measures to protect information processed through our Services. However, no online system can guarantee absolute security.

You are responsible for managing access to your organization’s data and complying with applicable privacy, confidentiality, and data protection obligations when using the platform.

11. Intellectual Property Rights

The ServiceQuoteHQ website, software, interface designs, branding, logos, graphics, documentation, and other proprietary materials are owned by or licensed to their respective rights holders.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended purpose.

Except where expressly authorized or permitted by law, you may not:

  • Reproduce or redistribute proprietary platform materials.
  • Modify or create derivative works from the software.
  • Remove copyright notices, trademarks, or proprietary identifiers.
  • Use ServiceQuoteHQ branding in a way that implies an unauthorized endorsement.
  • Exploit the platform’s intellectual property for unauthorized commercial purposes.

These Terms do not transfer ownership of our intellectual property to you.

12. Third-Party Services and Integrations

The Services may connect to or rely on third-party software, hosting providers, APIs, payment services, AI providers, or other external systems.

Third-party services may be governed by separate terms and privacy policies.

We do not control all third-party systems and are not responsible for their independent operations, policies, availability, or performance.

Your use of a third-party service may be subject to the terms and conditions established by that provider.

13. Availability, Maintenance, and Updates

We aim to maintain reliable access to our website and Services. However, uninterrupted availability is not guaranteed.

Access may occasionally be affected by:

  • Scheduled maintenance and software updates.
  • Security incidents or technical failures.
  • Internet connectivity or hosting issues.
  • Third-party service interruptions.
  • Events beyond our reasonable control.

We may modify, update, improve, suspend, or discontinue particular features when reasonably necessary for security, maintenance, legal compliance, or business operations.

Where appropriate and reasonably practicable, we may provide advance notice of significant changes.

14. Fees, Subscriptions, and Payments

If paid plans or subscription services are offered, the applicable pricing, billing frequency, included features, payment obligations, and cancellation conditions will be communicated through the relevant subscription or service agreement.

You agree to pay applicable charges in accordance with the terms presented when purchasing or subscribing to a service.

Unless otherwise specified in the applicable agreement or required by law, charges already paid are not refundable solely because you have stopped using the Services.

Any trial periods, promotional offers, renewals, cancellation rights, and refunds will be governed by the applicable offer terms and relevant law.

15. Suspension and Termination

You may discontinue using the website or Services at any time, subject to any applicable subscription or contractual commitments.

We may suspend or terminate access if:

  • You materially violate these Terms.
  • Your use presents a security risk or threatens the platform’s integrity.
  • Your activities violate applicable law.
  • Required payments remain outstanding, where applicable.
  • We are legally required to restrict access.
  • Continued provision of a particular service becomes impracticable.

Where appropriate and legally permitted, we will take reasonable steps to address the issue before termination.

Upon termination, your right to access the affected Services may end. Data retention, export, and deletion will be handled according to the applicable service arrangements, technical capabilities, Privacy Policy, and legal obligations.

16. Disclaimers

To the extent permitted by applicable law, the website and Services are provided on an “as available” basis.

We do not warrant that:

  • The Services will always be available or uninterrupted.
  • Every feature will operate without errors.
  • All information or AI-generated outputs will be accurate or complete.
  • The Services will meet every user’s specific operational requirements.
  • Every defect or technical issue will be corrected within a particular period.

The platform is intended to assist with business operations. You remain responsible for reviewing outputs and making decisions appropriate to your circumstances.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, ServiceQuoteHQ and its relevant service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, or data arising from the use of or inability to use the Services.

We are not responsible for decisions made solely on the basis of unverified quotations, AI-generated information, maintenance schedules, or other user-provided or automatically generated content.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable liability for fraud, wilful misconduct, or other non-excludable matters.

Any additional limitations or liability caps must be consistent with applicable law and any separate written agreement governing the Services.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, and reasonable expenses arising from your unlawful use of the Services, your material violation of these Terms, or your infringement of third-party rights.

This provision does not require you to indemnify us for losses caused by our own conduct to the extent such an obligation would be unlawful.

19. Confidentiality

You are responsible for protecting confidential business information that you access or upload through the Services.

You must not use or disclose another party’s confidential information without proper authorization.

Where a separate confidentiality agreement or data processing agreement applies, its provisions will govern the matters it specifically addresses.

20. Changes to These Terms

We may revise these Terms to reflect changes in the Services, business practices, technology, or legal requirements.

Updated Terms will be published on this page with a revised “Last Updated” date.

Where required by law or applicable agreement, we will provide notice of material changes.

Your continued use of the Services after revised Terms take effect constitutes acceptance only to the extent permitted by applicable law. If you do not agree to the updated Terms, you should discontinue using the affected Services.

21. Governing Law and Dispute Resolution

These Terms will be governed by the applicable laws determined by the service provider’s relevant legal arrangements, without overriding any mandatory consumer protections or other rights that apply under law.

The parties should attempt to resolve disputes through good-faith discussions where reasonably possible.

If a dispute cannot be resolved informally, it will be handled by the courts or other dispute resolution mechanisms with appropriate jurisdiction under applicable law and any valid agreement between the parties.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or interpreted to the extent necessary to make it enforceable where legally permissible.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

23. Waiver

A failure or delay in exercising any right under these Terms does not automatically constitute a waiver of that right.

Any waiver will apply only to the extent legally valid and applicable to the particular circumstances.

24. Assignment

You may not transfer your rights or obligations under these Terms without appropriate authorization, except where such restriction is prohibited by applicable law.

We may transfer or assign our rights and obligations in connection with a lawful business restructuring, merger, acquisition, or transfer of relevant assets, subject to applicable legal requirements.

25. Entire Agreement

These Terms, together with our Privacy Policy and any applicable subscription terms, service agreements, or other incorporated policies, govern your use of the Services.

If a separate written agreement conflicts with these Terms, the separate agreement will prevail for the specific subject matter to the extent stated in that agreement.

26. Contact and Support

For general information about ServiceQuoteHQ, please use the website’s available navigation and support resources.

Questions relating to a specific account, subscription, or business arrangement should be handled through the relevant account administrator or the support process provided with that service.

27. Acknowledgment

By accessing or using ServiceQuoteHQ, you acknowledge that you have read and understood these Terms and agree to comply with the provisions applicable to your use of the website and Services.

Thank you for using ServiceQuoteHQ.